GENERAL TERMS, GDPR & LIABILITY WAIVER

          GENERAL TERMS          

          Cancellation policy
  • When at some point you decide to cancel your participation in this tour, we will try to sell your place to the first in line on our waiting list (if there is one).
  • If someone accepts the offer to take your place, and pays his invoice, you will receive a full refund. Alternatively, you are free to resell your ticket, as long as you notify us!
  • If we are not able to sell your place to anyone else, we unfortunately cannot refund you.

    General rules and conditions:

  • Please make sure that you understand the itinerary, style and physical demands of the trip you are undertaking.
  • Please make sure that you understand that you are responsible for being on time every tour day, following the itinerary, and that, if you are not on time at the agreed meeting point, the tour commences without you.
  • We reserve the right to reschedule this tour at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary.
  • We are not responsible for any incidental expenses that you may have incurred as a result of your booking including but not limited to travel insurance excess or non-refundable flights. We recommend that you take out adequate travel, health and accident insurance as well as trip cancellation insurance.
  • Please make sure you acknowledge that the nature of this type of travel requires considerable flexibility and you should allow for alternatives. While we will do our best to operate this tour as described, please make sure you understand that the route, schedules, itineraries, amenities and mode of transport may be subject to alteration without prior notice due to local circumstances or events.
  • By booking this tour/event with us, you are deemed to have agreed to our conditions as stated above. Your booking will be accepted by us on this basis.
  • If there is a minimum/maximum capacity, we hold the right to cancel the tour (in case not enough tickets are sold) or to stop the sign-up process (when max capacity is reached)


GDPR

When purchasing a ticket for a tour/event offered by On The Tracks Of 007 / Arcadia Creative Solutions, your data will be collected by us and will be used to communicate with you. You are free to opt-out of our Mailchimp mailing list at all times. During our tours/events it is not unusual that photos and videos are made, that will end up on social media or in main stream media. If you do not want your image to be used, please let us know by sending an e-mail to info@onthetracksof007.com . 


LIABILITY WAIVER

I agree to this release of all claims, waiver of liability and assumption of risk (“Waiver and Release”). I waive any and all claims I may have now and in the future, and release from all liability and agree not to sue On The Tracks Of 007, Arcadia Creative Solutions, its officers, agents, representatives, employees or tour guides [hereafter referred to as “Staff”] for any personal injury, death, property damage, or loss sustained by me as a result of my participation in a tour or experience offered by On The Tracks Of 007 / Arcadia Creative Solutions due to any cause whatsoever, including without limitation, negligence on the part of On The Tracks Of 007 / Arcadia Creative Solutions, its Staff, tour partners, or other participants, or death or injury as a result of war, civil unrest or epidemic. I further agree that if I violate this agreement and attempt to bring suit against any part of parties named herein, that I will be held responsible for attorney’s fees and any costs incurred by that person in defending such action.

I am aware that the tours and events offered, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which include: physical exertion for which I may not be prepared and weather extremes subject to sudden and unexpected change. I accept all the inherent risks of the proposed tour and the possibility of personal injury, death or property damage or loss resulting there from. I acknowledge that the enjoyment and excitement of the proposed form of tour or event is derived in part from the inherent risks incurred by travel and activity beyond the accepted safety of life at home or work, and these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer injury or illness On The Tracks Of 007 / Arcadia Creative Solutions or its Staff can, at my cost, arrange any medical treatment and emergency evacuation service as it or they deem necessary for my health and safety. Further, I agree at all times during the tour, to abide by and comply with any additional instructions given by my tour guide or any other Staff and I accept that non-compliance may result in injury, death or permanent disability. I understand that non-compliance may result in my removal from the tour.

In entering this Waiver and Release, I am not relying on any oral, written nor visual representations or statements by On The Tracks Of 007 / Arcadia Creative Solutions or its Staff or any other inducement or coercion to go on the tour. I confirm that, by my own free will, I have read and understood the Terms and Conditions of this walking tour or event and Wavier and Release and agree that this Waiver and Release will be binding upon my heirs, next of kin, executors, administrators and successors.

As a participant on the tour or event, I accept full responsibility for my behaviour, wellbeing, and health throughout the tour, which may involve a variety of activities, unfamiliar locations, and modes of travel, including but not limited to: climbing, running, or walking for a longer period than I am used to. I further realize that the tour may involve walking through unfamiliar, narrow, unpaved and/or steep paths, gangways, roads, stairways and driveways. I knowingly and wilfully accept these risks and take complete and total responsibility for my behaviour, wellbeing and health during the tour or event. I agree to hold neither On The Tracks Of 007 / Arcadia Creative Solutions, nor its Staff, or facility liable in any way should any harm come to me.


AFFIRMATION & CONSENT

By purchasing (a) ticket(s) for a tour/event offered by On The Tracks Of 007 / Arcadia Creative Solutions, I affirm that I have fully understood and agree to the general terms & liability waiver and give consent to the GDPR regulations as stated above.

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